With the advent of cloud computing, managed IT services have also evolved to include cloud services. Service providers, for example, may focus on infrastructure as a service (IaaS), providing managed public cloud services in conjunction with cloud providers such as Amazon Web Services (AWS), Google and Microsoft. Service providers may also market managed platform as a service (PaaS) offerings or partner with software as a service (SaaS) vendors such as Salesforce in the CRM space and ServiceNow in the service management market.
Typically when partnering with a MSP, that organization will offer you a roadmap; this might be a one, three, or five year plan depending on your needs. This roadmap will have certain IT issues that may come up over time written into it, whether they be small issues or larger ones. That way there are no surprise expenses. With an individual IT employee, this luxury isn’t there. For instance you may at some point need to replace an entire server, which is a huge expense for your company. With a MSP, your roadmap will have a solution for this built into it. This is going to eliminate a lot of stress, headaches, and budget stretching on your part. All while saving you from the downtime that prevents you from running your business effectively, efficiently, and productively.
Cyber Duo secured a moving and storage company’s website after it was attacked. They installed firewalls to ensure the site runs well and provided ongoing monitoring to prevent future breaches. The website is running again, and the new security measures performed well in testing, demonstrating that the solution will be effective against future attacks.
For years, cybersecurity has largely been an enterprise issue. Small and midsize businesses (SMBs) were often the targets of opportunistic attacks, but both damages and frequency were low enough for them to not cause concern for business owners. While it can be argued that cybercriminals were simply going after larger and more lucrative targets, they also misunderstood how the SMB sector itself could be a valuable target. 
There are, however, some base requirements that most MSPs will have when partnering with you and your business. They will want to make sure that your systems are up to date enough so that they are able to keep you and your business safe. For example, it will be hard to give you the service you need if you are running off of outdated computer systems. They’ll want to update these older systems and ensure that the proper toolkit can be used to keep you secure. MSPs will typically want to use specific hardware as well, installing things like their own firewalls and BDRs (backup and disaster recovery). This allows them to keep your cost down and run their services more efficiently for everyone.
Our Managed Services portfolio caters for a variety of situations, from elementary monitoring needs to IT consulting and advanced proactive preventative measures. Backed by industry-leading capabilities and with support from an experienced and highly knowledgeable service team, clients are assured of a first-rate service provision to their full benefit.

You might be harboring apprehensions about the investments and worrying about the hesitance of your teams to embrace the change. You realize the costs you would save but might be pondering over the long-term implications. So the first step to the change is to be certain that your business needs the support of a managed IT services provider to help you steer your company towards growth and profitability.
Wipro has developed a platform called HOLMES, which assembles AI and automation, including advanced robotics, to create sophisticated digital solutions. The firm holds more than 1,600 patents that are integrated into customized client solutions. The company has established worldwide Innovation Centers and Digital Pods designed to fuel innovation and co-innovation. It also operates a $100 million venture fund that seeds startups and extreme innovation to its clients. Wipro has a Industry 4.0 initiative that focuses on integrating emerging and advanced digital technologies into manufacturing. This includes IoT, real time analytics and augmented and virtual reality.
The Right Model: It’s critical that your organization’s business and IT requirements match the vendor’s product offerings and business process model. Consequently, an organization must catalog and map its internal systems and thoroughly understand workflows, business processes, objectives and gaps. A thorough understand of your organizations requirements makes it possible to find an IT services firm or MSP that can simplify and streamline existing processes but also unleash innovation.
The responsibility is twofold – safeguard critical business information and comply with all necessary regulations including those governing international financial transactions. These obligations have to be fulfilled at any cost. You can save yourself and your already stretched workforce from this additional burden by delegating the data security and regulatory compliance responsibilities to a trusty outsourcing firm.
However, managed IT services do not necessarily make the enterprise IT professional obsolete; for the end user, an IT professional can act as an endpoint liaison that manages the relationship, provides feedback and analyzes the reports provided by the MSP. Because the majority of routine work is being completed by the MSP, the IT professional is capable of greater efficiency and has the flexibility to tackle larger, more complex projects they would otherwise not have the time or capacity to take on.
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