Dans le domaine des ressources externes, le terme Managed Service Provider ou MSP est surtout utilisé par le monde anglosaxon pour le recours aux forces supplétives telles que le travail temporaire, les freelances, les consultants… Il correspond à un segment segment spécifique des offres d’externalisation : une société assume la gestion administrative de la main d’oeuvre temporaire pour l’Entreprise Utilisatrice.

Managed service providers tend to be Web hosting or application service providers that allow users to outsource their network and application resource procedures under a delivery agreement. In most cases, MSPs own the entire physical back-end infrastructure and provide resources to end users remotely over the Internet on a self-service, on-demand basis.


SugarShot provided IT consulting and help desk services for a non-profit. The client felt they did not need an in-house person doing IT, but they needed a help desk they could call when they needed assistance. SugarShot is a help desk for the client; they manage servers and services, provide troubleshooting services, and they serve a variety of other functions. The client has been satisfied with the company’s work, and they feel that the company has helped move their cybersecurity forward.
Wipro has developed a platform called HOLMES, which assembles AI and automation, including advanced robotics, to create sophisticated digital solutions. The firm holds more than 1,600 patents that are integrated into customized client solutions. The company has established worldwide Innovation Centers and Digital Pods designed to fuel innovation and co-innovation. It also operates a $100 million venture fund that seeds startups and extreme innovation to its clients. Wipro has a Industry 4.0 initiative that focuses on integrating emerging and advanced digital technologies into manufacturing. This includes IoT, real time analytics and augmented and virtual reality.

What’s the cost of not having disaster recovery services? Technology failures happen and just like a natural disaster, you must have a continuity plan. Your data needs to be properly backed up—both on premise at your place of business and off-site in a cloud environment. Additionally, you’ll need to test backups regularly. Our team will help you architect the right backup solution, implement it properly with monitoring and notifications, and resolve issues as they occur.


HCL Technologies is based in Noida, Uttar Pradesh, India. HCL’s focus on agile and lean intersects heavily with technologies involving digitalization, analytics, cloud, IoT and automation. HCL has adopted a methodology called Mode 1-2-3. It aims to guide businesses through a process of optimizing core services, adopting next generation services, and adopting products and platforms that unleash innovation and disruption.

KDG was hired by a liberal arts college to redo the client's website using WordPress and create a mobile site. KDG supplied the client with full design, development, and hosting services, even as it continues to monitor and maintain both websites. KDG's work awarded its client a B+/A by the National Research Center for College & University Admissions, and the website would have earned higher marks but for budgetary constraints.
Your digital security is our top priority! NexusTek’s Cyber Security Services will lock down and control your business from data breaches, phishing attempts, ransomware attacks and all other harmful attempts on your systems. With accurate cyber security monitoring, the latest technology and a 24/7 domestically staffed expert team ready to address any threat that may arise, NexusTek is primed to protect your business on line.
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Managed services providers (MSPs) deliver a wide array of IT and cloud computing services on a contract or subscription basis. Today’s top managed service provides typically work though the cloud, managing hardware and software and operations. The handle deployments ranging from multicloud to hybrid cloud to private cloud to the datacenter – often in combination.
All businesses operate in a complex landscape of regulation and legal requirements. Staying on top of this and ensuring that you are compliant can be a huge headache. We can support you by ensuring you adhere to government regulations and other requirements. As IT specialists, our knowledge can help you avoid the legal, financial, and reputational risks of failing on compliance.
Your business is constantly changing and adapting, so your managed IT service provision also needs to reflect these values. Technology is the route by which your business can progress, offer new solutions, and drive great efficiency and innovation, so getting it right is essential. With our team at hand, you can have a proactive approach to your technology. Being vigilant against developing cybersecurity threats, suggesting new solutions that will complement your situation and minimizing problems and risks is what we do. That means that you’re free to focus on your core business while knowing that your end-user support sources are all taken care of, so no matter the scenario, you have the resilience to adapt and prosper.
Adopting managed services is intended to be an efficient way to stay up-to-date on technology, have access to skills and address issues related to cost, quality of service and risk.[6][7][8] As the IT infrastructure components of many SMB and large corporations are migrating to the cloud,[9] with MSPs (managed services providers) increasingly facing the challenge of cloud computing, a number of MSPs are providing in-house cloud services or acting as brokers with cloud services providers.[10][11] A recent survey claims that a lack of knowledge and expertise in cloud computing rather than offerors' reluctance, appears to be the main obstacle to this transition.[12][13] For example, in transportation, many companies face a significant increase of fuel and carrier costs, driver shortages, customer service requests and global supply chain complexities. Managing day-to-day transportation processes and reducing related costs come as significant burdens that require the expertise of Transportation Managed Services (or managed transportation services) providers.[14][15]
By sharing your IT burden with an external team, you enable your employees to focus solely on their core expertise and enable them to truly contribute to your business. The workload is reduced which in turn help employees focus on more activities like tapping the new market for sale and expansion. Outsourcing the IT services as provided by external companies can benefit organizations and their employees for better control over its new operations.
In House—the process where an organization hires its own IT service providers and pays their salary, benefits, and further training, as well as the infrastructure they oversee. This is typically an extremely costly endeavor, and often businesses that try to procure in-house IT lack the capabilities to fully service their system as well as an inability to grow.
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